Troubleshooting
iOS
Hardware
- My phantom power settings aren't being retained after rebooting my device
- My ISA unit isn't responding when I press some of the buttons
- The limiter on my ISA 220 does not seem to be working. How can I check?
- ISA 430 MKII/ISA 828 units running hot
- The 'lock' LED does not light when syncing my ISA to 256X "Super Clock" from Pro Tools
Windows
Mac
- My RedNet PCIe card / PCIeR card / Red Range interface isn't appearing as an input or output device on my Mac
- I cannot get audio signal into my software since upgrading to macOS 10.14 (Mojave) on my Mac
- I see the message "My device has no input or output controls" in System Preferences under Sound
- RedNet Control is displaying "Device Not Detected"
- RedNet 5/HD32R default to Expansion Mode when connected to Pro Tools HD/HDX hardware