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Troubleshooting

iOS

  • Focusrite iOS Control || Basic setup
  • Focusrite iOS Control || My Red 4Pre/8Pre/8Line/16Line isn't appearing in the app!

Hardware

  • My phantom power settings aren't being retained after rebooting my device
  • My ISA unit isn't responding when I press some of the buttons
  • The ISA 220 Limiter doesn't seem to be working
  • ISA 430 MKII/ISA 828 units running hot
  • 'Lock' doesn't light syncing an ISA to Pro Tools 256X Super Clock

Windows

  • RedNet Control is displaying "Device Not Detected"
  • Red Range - Windows Troubleshooting Guide
  • I can't see metering in RedNet Control

Mac

  • RedNet PCIe or Red interface isn't appearing in macOS
  • MacOS - RedNet Control 2 devices not appearing
  • How to uninstall the Focusrite thunderbolt driver on Mac
  • I cannot get audio signal into my software since upgrading to macOS 10.14 (Mojave) on my Mac
  • I see the message "My device has no input or output controls" in System Preferences under Sound
  • RedNet Control is displaying "Device Not Detected"
See all 7 articles
Focusrite Pro